Privacy Statement

This Website Privacy Statement applies to this website which is operated by National Pacific Properties (ACN 116 998 335) under the domain name www.nationalpacific.com.au (“Website”).

Personal Information (being information which is capable of identifying an individual) collected through the Website may be collected by any member of National Pacific Properties in accordance with this Website Privacy Statement. If you would like more information on how we handle personal information, please view our Privacy Policy.

What information will be collected by us

The personal information about you which this Website may collect includes:

information collected when you register or update an online profile, which may include personal data such as your name and contact details;
information input or submitted to online facilities such as search tools and calculators;
the content of electronic forms you submit via this Website, requesting us to provide services or information, or take actions;
personalisation preferences you select as you use the Website;
any messages or comments you submit to us via this Website, which may include personal data such as name, email address and telephone number;
information submitted if you participate in an online survey or competition
information collected when you submit your resume or application to us for consideration of employment

You may browse some information-only areas of this Website without providing any personal data, however we may not be able to provide you with the information or services you are interested in through this Website if we are not provided with the information outlined above.

Like many commercial websites we may also collect aggregated information which tells us about visitors to this Website but not the identity of those visitors. For example, we may collect information about the following:

your computer system Internet address;
your top level domain name (for example .com, .gov, .au, .uk etc);
the date and time of your visit to the site;
the pages you accessed and documents downloaded;
the previous sites you have visited; and
the type of browser you are using.

This information is used by us to help to administer and improve the Website and for statistical purposes. We will not make an attempt to identify users of browsing activities. However, in the unlikely event of an investigation, a law enforcement agency may exercise its legal authority to inspect our system server logs.

Use and disclosure of information

In addition to providing our products and services to you, we may use or disclose personal information that we collect about you for some of the following reasons:

where you have requested it or in accordance with privacy laws, to provide you with information relating to National Pacific Properties or promotional details about products and services that may be of interest to you;
purposes related to the National Pacific Properties' research (including market research), planning, product and service development, security and testing;
purposes connected with the operation, administration, development or enhancement of this Website;
where you have provided your resume, to consider you for particular jobs that may arise in the National Pacific Properties;
where National Pacific Properties suspects that fraud or unlawful activity has been, is being or may be engaged in; and
where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in the National Pacific Properties

We may share personal information collected through the Website within National Pacific Properties and with third parties. Third parties may include our service providers who assist us in providing this Website and our products and services such as organisations who provide archival, auditing, professional advisory, debt collection, banking, marketing, advertising, mailhouse, delivery, recruitment, call centre, technology, research, utility and security services.

Website data (including personal information) is stored on servers located in Australia, and operated by National Pacific Properties or its service providers.

Cookies

Like many major websites, the Website may use "cookies" which are small data files which store some information on computers accessing the Website. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this Website and customise the Website according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer's hard drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of this Website may not function fully for users that disallow cookies.

How we handle email and "Contact us" messages

We may preserve the content of any email or "Contact us" or other electronic message that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Website Privacy Statement. The message content may be monitored by our service providers or our employees for purposes including compliance auditing and maintenance or where email abuse is suspected.

We will only record your email address if you send us a message. Your email address will not be added to a mailing list or for any other purpose without your consent.

Links

This Website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security

We use a number of mechanisms to protect the security and integrity of personal data. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. We cannot ensure or warrant the security of any information transmitted to us and individuals should be aware that there are inherent risks transmitting information across the Internet. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Access to information

This Website may allow you to register to use this Website or sections of it. If you are a registered user of this Website, you may be able to access and update the information on your profile in the applicable section of this Website, subject to any authentication and authorisation considerations, which exist to protect your security. If you wish to request access to any other personal information which we hold about you as a result of our information collection practices outlined in this Website Privacy Statement, please refer to the "Contact details" section below.

Contact details

Please contact our Privacy Officer using the details set out below if you wish to:

ask any questions or provide feedback about this Website Privacy Statement;
make a request for access to any personal data that we may hold about you; or
make a complaint about the way in which we have handled your personal information.

E-mail:	privacy@nationalpacific.com.au
Phone:	03 9328 0333
Fax:	+61 3 9328 0222
Mail:	Privacy Officer National Pacific Properties Burbank Business Park, Aberdeen Road, Altona Vic 3018 AUSTRALIA